This week we are dedicating our social media to our Frontline Staff. This past year has been enormously challenging, and our Frontline Staff have adapted to pandemic restrictions and managed to maintain exceptional service delivery for the people we support. We’ll be showcasing their work and the impact they have on individual recovery all week.
As part of #OurFrontlineStaff week we wanted to hear from a member of our Group Leadership Team about how invaluable frontline staff really are to our organisation. Hear what Richard McVey, our Aquarius Head of Service had to say:
"Frontline service delivery is the key thing we deliver as a charity. The support we provide to substance users and gamblers and their families is the key activity of this organisation. It is what we do and what we are about. Every day our frontline workers come to work to help change people’s lives.
The support you provide is invaluable. It helps people feel understood, included, empowered and to develop new ways of coping with their lives.
It can transform a life of adversity and pain to a life of hope and recovery. Keep up the good work. What you do every day is appreciated by the people you support, your colleagues and by me. Thank you." Richard McVey, Aquarius Head of Service
Find out what it’s really like on the frontline.
Throughout the week we are going to be hearing from frontline staff across the group about their day-to-day work, what it’s been like working in a pandemic and how they unwind and protect their own mental health. We will also be hearing from one of our Frontline Staff members at Richmond Fellowship on Radio Sparky, giving us even more of an insight into what it’s like to work in our frontline services.
Make sure you follow @recovery_focus on Twitter as well as the rest of the Recovery Focus Group accounts and like the Aquarius and Richmond Fellowship Facebook pages to stay up to date with the week. You can find all content on the #OurFrontlineStaff hashtag. If you are a frontline staff member yourself why not comment and share your own experiences too!
Thank you again to all #OurFrontlineStaff for your work over the past year in such difficult circumstances. We could not inspire recovery without the work you put in for the people we support.